Job Description

If you are a .NET guru and have passion to participate in a large scale web project, apply now. We are looking for senior developers for the Australia market. You stand a chance to satisfy your passion with challenging technical and architectural problems.

Positions: 4

Benefits:
– Be involved in a dynamic and young working environment
– Obtain guidance and awareness of advanced technologies
– Earn very competitive salary
– Acquire flexible and impartial bonus
– Receive lunch and overtime-working allowance
– Obtain annually holidays and social insurance according to Vietnamese Government regulations
– Working hours: 8 hours x 5 days/week (Monday to Friday)

The client was an American firm providing desktop software for forex and commodity trading. They had a website allowing the users to download the software and manage their license. The client wanted to do maintenance work for the website and improve its performance.

Before the client reached Citigo, their website ran quite unstably. There were a large number of faults in its operation process, leading to interruptions or errors in users’ transactions and communication with their brokers. Besides, the website contained a complex download procedure, in which users had to pass a complicated registration process before they downloaded the software.

On comprehending the issue, Citigo determined that there would be a Dedicated Team to assist the client in day by day maintenance work. A team of 3 dedicated developers were formed.

Fixing all bugs was quite hard at first when Citigo team had to rely entirely on the client’s reports. The dedicated developers then decided to make a review on the problems solved to learn their features and causes. The team, therefore, actively eliminated all the causes to prevent similar problems from occurring. Hidden and potential problems were also detected and eradicated through the features that had been learned.

In addition, the team also advised the client to simplify the download and registration processes. Users needed only to provide an email address to download the software. And they could easily register their accounts and carry out transactions via the software installed on their computers.

After 17 months under Citigo dedicated team’s maintenance, the website’s performance had been substantially improved. The bugs recognized had been greatly reduced, thus improving the productivity of the website. From a low number of transactions exchanging at the same time, it can now facilitate 129 transactions simultaneously.

It has been a pleasure working with Citigo. They have a fast team of developers and very good managers.  Even though we did initially have a few “teething” issues they were extremely fast to respond and always found solution to adjust and accommodate our needs.  They also stayed calm and professional under pressure and have been an very complimentary and positive asset and addition to our outsourced development teams.

Mr. Jahanshahi, client’s Technical Director

The client was an Australian entrepreneur who saw the gap in communication between people in need of a product/service and business/vendor providing that service/product. He wanted to create an extensive and effective business directory where customers can find the most reliable and highly recommended professionals operating in their neighborhoods.

Basically, the system should help enable the two following tasks:

• People in need of a product or service: To contact the product or service providers available in their areas quickly

• Businesses/Vendors: To receive inquiries from potential customers and respond promptly to the inquiries at low costs. Indeed, the system will only charge the businesses/vendors for every inquiry they receive from their potential customers.

To complete the two tasks, the system should be able to reflect clearly to potential customers the locations that the vendors or businesses wishing to travel to. Besides, it should include an efficient method of communication that would enable businesses or vendors to respond to their customers’ requirements promptly.

On learning the specifications of the project, Citigo team decided that the system should include the two following features to fulfill its tasks:

• Geographic Information System (GIS): This structure will update all the places that the businesses/vendors indicate their willingness to travel to. When customers looking for a business/vendor, they only need to fill in their location or choose the location from the map, GIS will then provide the customers with businesses/vendors able to serve in the neighborhood.

• SMS integration: To enable the prompt and efficient communication between businesses/vendors and their potential customers, Citigo recommended the communication be processed through an integrated SMS system. When a customer chooses to connect a business/vendor through the website, the requirements will then be transferred to the business/vendor under the form of a SMS. The business/vendor can then respond quickly his/her availability to the system and the customer will be informed accordingly. Communication between the business/vendor with customer will then be carried out through SMS.

A few months after its launch, the website saw hundreds of Australian businesses and vendors register. The system has now expanded to the United Kingdom and New Zealand and has become one of the most well-known commercial ports among people and businesses/vendors three.

The client is an Australian not-for-profit organization, which provides services to assist people who are blind or have low vision, assisting them in achieving the possibilities they choose in their life. The client wanted to build a retailer system with facilities that would enable retailers who have limited vision to carry out transactions easily and precisely.

The biggest problem to blind people or people with low vision is that they cannot view the computer screen clearly. Therefore, it would be extremely difficult for them to use the mouse to control and progress the work. Moreover, as they cannot have a precise sense of the working process, they will probably get loss in a complicated system with various steps and functions.

Citigo envisioned that accessibility and convenience would be the two most important features of the system.

For accessibility, the system would comply with international standards for Web accessibility. A screen reading software would be integrated into the system to allow people with limited vision to understand the information appearing on the screen. Besides, shortcut keys would also be fully utilized as a substitute for the mouse. In order for screen reading software and shortcut keys to fully reflect information on the screen, the design and coding of all parts of the system would be consistent and contain adequate supporting data.

For convenience, Citigo suggested that dialogue boxes would be used instead of pop-up windows. With dialogue boxes, users would have to fill in the required information before moving to the next content. This would help users avoid being loss in a complicated system, containing various steps and information tabs. Besides, dialogue boxes are not blocked by some computer systems; therefore, users can avoid missing important requirements. In addition, Citigo also enabled the quick search function in every information form, facilitating the retailers in finding the needed information quickly.

Three months after the completion of the project, the system was launched successfully in 34 stores in Australia with nearly 100 employees who are blind or have low vision. Potentially, it will become one of the leading retailers systems in Australia with full accessibility to benefit disabled people, bringing them equal opportunity to actively participate in the society.

However, as a company performing in a non-IT sector, the client could only initiate the ideas of how the system would be used without any specifically description or clear perception on how the final product would technically be.

Besides, one added-value Citigo provided for the project was the integration of the CMR system into the HR assessment port with a single sign-in procedure. This technique allowed the sales team of the client to get access to their customers’ database and information of potential candidates easily, increasing their working efficiency.

The client is a US-based award winning health care technology company which provides integrated electronic medical report (EMR) and practice management system (PMS). Founded by a physician who has its own vision of EMR system, the company is now representing thousands of medical practitioners and patients across the United States.

Thanks to the historical health care reform enacted by the US government in 2010, adoption of EMR and PMS among small and medium clinics has surged. The client, being in the industry for a decade, experienced high demand for new features as well as system support. However, it would be too costly to scale the in-house development team within a short period of time.

In addition, the client was also planning to migrate the system to a new platform, which requires massive research and execution effort. The problem became clear: how to get a reliable outside team at affordable rate.

To address these factors, the company formed a dedicated team including four experienced developers and one tester, who would work side by side with the client, conducted intensive domain training for the developers and tester and deployed separate infrastructure for them to work out the tasks. Special source code control and quality assurance policies were introduced as an additional layer of protection.

Citigo dedicated team has picked up with development pace much faster than expectation. Within two weeks, it has actively participated in resolving critical issues. After two months, the team gained confidence from the client to develop new features. Other than support and development role, the team also proposed several ideas to enhance the products.

The client was a Singaporean entrepreneur who has strong interest in education. Inspired by the idea that learning is most effective when it is fun and indirect, the client was keen on building a learning system in which learning items are games, videos and songs. The system should be designed with “software-as-a-service” in mind, so that it would be used by multiple schools with no installation hassle.

To make learning fun, the system has to be fun. The biggest challenge is to design an inspirational interface that is attractive and simple to the main audience, i.e. kids. However, behind the simplicity is real sophistication. The system needs to intelligently determine the performance of each student to adjust learning items to be displayed accordingly.

On the technical side, Citigo developed the system entirely using open source technology stack: Linux, Apache, PHP, and MySQL. Specifically, to reduce the development time, Citigo used Codelgniter framework.

Since the development of the system, we have received constant positive feedback from the client. Several schools have signed up for trial even before development is finished.

The client is a leading mortgage brokerage firm in Canada with over 500 mortgage agents and brokers in its network. Agents and brokers act as partners to the firms, sharing some common facilities, yet maintaining a level of independence in terms of business development. A strategic factor to its success is the emphasis on using technology to provide added value to its network.

Currently, the client is running a hierarchical network which includes mortgage brokers and agents. Therefore, the client wants to control the content of this structure, in which a person in an upstream level like a mortgage broker company can manage the content created by people in a downstream level like an agent.

So the client would need a marketing tool that serves the following purposes:

• Communicating common messages among members of the firm consistently.

• Providing the flexibility so that each agent or broker can differentiate the content of his/her/its work.

It now becomes easy when the client wants to integrate the CMS with other system. What they need is to develop an extension that interfaces with that system. What is truly powerful is the fact that the other system can now leverage the core, including permission control and subscription. The CMS has been now deployed to over 500 mortgage brokers and agents in the client’s network. Since the deployment of the new system, the client has given us positive feedback on the system.